THE OBSERVERPrivacy Policy
01Who we are
The Observer is a multi-model AI chat service operated by Observer Labs (Erkan Bayar), available at timegeltheory.org and as mobile apps. "We" means Observer Labs; "you" means anyone who uses the service. Privacy contact: contact@timegeltheory.org.
02What is stored
| Data | Details | Purpose |
|---|---|---|
| Account | Email address, name (optional), a one-way hash of your password. With Google or Apple sign-in: the email and name Google or Apple shares with us (with Apple's Hide My Email, the relay address Apple provides). | Sign-in and account management |
| Chats | Your messages and chat titles, the answers, and The Observer's reports on how each answer was produced. | Providing the chat and your history |
| Memory (optional) | Short notes such as your name, projects, goals and preferences, linked only to your account. | Personalised answers |
| Mirror Stones (optional) | Short notes you write yourself about your interests and how you like to be answered. | Context you choose to give The Observer |
| Usage counts | Message counts and processing cost used for your plan limits. | Plans, limits and trial |
| Identifiers | A random device ID and a sign-in token. | Keeping you signed in, the one-per-device trial, abuse prevention |
| Activity record | Per turn: which core answered, duration, status, score and why the loop stopped. No message or answer text. | Transparency and reliability (see section 6) |
| Feedback and reports | Likes, dislikes and "Report" flags, with the reported answer text and the reason you chose. | Safety and quality review |
Your data is kept on this service's server and is not shared with other users. We do not collect your location, contacts or photo library. We do not sell personal data, show ads, or include advertising or third-party analytics tools.
03Which models receive what
Answers are written by third-party AI providers acting as our service providers: OpenAI (ChatGPT), Google (Gemini), DeepSeek, xAI (Grok) and Anthropic (Claude, The Observer's own voice), with backup providers such as Groq and OpenRouter. Data is sent over an encrypted connection, and each provider handles it under its own terms.
- Core models you select receive your message and the recent messages of that chat. Cores you do not select receive nothing.
- The Observer's own voice (a third-party AI provider) additionally receives your remembered Memory items (when Memory is on) and your Mirror Stones that are switched on. These are not sent to the other cores. Greetings and short replies do not use Mirror Stones.
- Mind Gel (experimental, Ultra plan) models receive only a short style profile drawn from your preference and goal memories, with personal details masked.
- Our own core (reserve core): an open-source AI model running on Observer Labs' own computer. It steps in only as a backup when the other cores cannot answer; then your message and the last two messages of the chat are sent to that computer through an encrypted Cloudflare tunnel. No third-party AI provider is involved on this path; Cloudflare only carries the encrypted connection. Message and answer text are not stored there; only measurements such as timing and errors are kept. It is currently in a trial phase and does not answer users until it passes its quality criteria.
- Web search: When a question needs current information, only a short search query (at most 200 characters), stripped of personal data, is sent to a search provider. The order is: Google first (Gemini with Google Search); if that fails, Anthropic's (Claude) web search; if that is unavailable, a backup search service (Tavily, Serper or Brave). Your chat history and memory are not sent. To decide whether a search is needed, a short part of your message and of the previous one may also be sent to a fast helper AI model (one of the backup providers: Groq, Kimi etc.). Web search is on in every chat. The query text is not stored or logged; only a one-way hash of it and the number of results are kept. Search results may be cached for a short time.
- Before text reaches the core models, common personal details such as email addresses, phone numbers, ID numbers, IBANs and card numbers are masked automatically. Please still avoid writing highly sensitive information in chat.
04Feature by feature
| Feature | What it uses | AI model involved? |
|---|---|---|
| Mirror Stones | Notes you write (up to 30). Each can be switched on or off; deleting one removes it. | Only active stones, only to The Observer's voice |
| Mind Trace | Simple counts from your own messages over the last 8 weeks (message length, share of questions, repeated words). Compared only with your own history, never with other users. | No, computed on the server by counting |
| Phase Transitions | Word-based signals in your own messages (for example question and "why/how" rates). Not a personality or intelligence assessment; nothing new is stored. | No, computed by counting |
| Model Relations | Your own activity records: which model answered, errors, response times. | No, computed by counting |
| Memory | Short notes from your chats, shown to you and deletable. | The Observer's voice only |
| The Sound of Silence | After you go quiet, at most 4 messages spread over about 2 days. Off by default. | The Observer's voice writes the message |
| Mind Gel (test) | Masked style profile; a record of which model replied to which. | Mind Gel models |
| Ask the Observer | Only in the Rabbit Hole, when The Observer is unsure, and only if you tick the box: that question and The Observer's answer are shown to the theory's founder. The founder's reply is delivered to you and stays under that question in the chat. Kept until answered or closed; deleting the chat removes it. If you don't tick it, nothing is sent. Some founder replies may be reused as topic notes in the Rabbit Hole, without your text. | The founder's reply is weighed by a model against the theory's internal consistency |
| Shared Mirror (coming soon) | Not built yet. Nothing is collected or shown for it today. When released it will be optional, off by default, and show only anonymous group-level patterns. | n/a |
Features are off until you turn them on. When Memory is off, nothing new is saved; notes saved earlier are still used until you delete them. When you switch a Mirror Stone off, it stops being sent. When The Sound of Silence is off, no messages are generated.
05Images, voice and documents
- Images: an image you attach is sent to one vision-capable model (Anthropic first; Google or OpenAI as backups) to produce a text description. The image itself is not stored, and metadata such as location (EXIF) is removed. Only the text description is added to the chat, and the other cores see only that text.
- Voice input (optional): when you tap the microphone, your recording is sent to a speech-to-text provider (Groq or OpenAI), or handled by your browser's own speech service, only to turn it into text. We do not store audio recordings.
- Voice replies (optional): answer text may be sent to a text-to-speech provider (OpenAI) to read it aloud.
- Documents: PDF, TXT or MD files are read in your browser; the extracted text is sent with your message like any chat text.
06Activity record and server logs
Activity record: after each turn The Observer records which core answered, how long it took, its status and score, and why the loop stopped. It does not contain message or answer text. It is kept for 90 days, and you can clear it at any time in Settings > 04.
Server logs: technical diagnostic logs (which model answered, timing, errors, and standard request data such as IP address) are kept for security and troubleshooting. They are not designed to record message text.
07Cookies and device storage
We use first-party cookies and your browser's local storage only to keep you signed in and remember your settings (language, features you turned on, guides you have seen, Memory consent). We do not use advertising or cross-site tracking cookies. If you use Google sign-in, Google may set its own cookies under its policy.
08How long we keep data
- Chats, Memory and Mirror Stones: the app does not delete them by itself; they stay until you delete them or your account.
- Activity record: 90 days.
- Images and audio: not stored.
- Server logs: kept only as long as needed for security and troubleshooting.
- Backups: encrypted server backups are rotated; deleted data disappears from them as they are replaced.
09Your controls: export and delete
Delete a chat: from its menu. The chat's Observer reports, Mind Gel trace and activity record are deleted with it.
Delete memory: remove single notes, or use Forget all.
Delete Mirror Stones: in Settings > 01.
Delete your account: left menu → profile → Delete account. Your account and the data linked to it are deleted permanently.
If you cannot sign in, email contact@timegeltheory.org from your registered address with the subject "Account deletion request"; we complete it within 30 days. Full instructions: timegeltheory.org/hesap-silme.html
10Your rights
Depending on where you live (for example the GDPR in the EU/UK or KVKK in Türkiye), you may have the right to access, correct, export or delete your personal data, to object to or restrict its processing, and to withdraw consent (for example for Memory) at any time. Most of these you can do yourself in the app; for anything else, contact contact@timegeltheory.org. You may also complain to your local data protection authority.
11Security
All traffic uses HTTPS. Passwords are stored only as one-way hashes. Access to the server and database is restricted. No system is perfectly secure, but we work to protect your data and fix issues quickly.
12Children
The Observer is intended for adults (18+) and is not directed to children. We do not knowingly collect personal data from children; if you believe a child has given us data, contact us and we will delete it.
13International transfers
Our AI providers and hosting may process data in countries other than yours, including the United States, under the providers' contractual and legal safeguards.
14AI content notice
Answers are generated by AI and can be wrong. The Observer tracks how consistent the models are with each other; it does not guarantee correctness. Mind Trace, Phase Transitions and Model Relations are word-count visualisations, not psychological assessments and not claims that models have feelings. Rabbit Hole is a speculative lens, not established fact. For health, legal or financial matters, consult a qualified professional. Flag any inappropriate answer with ⚑ Report.
15Changes and contact
If we change this policy, we update the effective date above and announce important changes in the app. Questions: contact@timegeltheory.org.